LBD wants to be sure that you are the first person to wear your dress! That’s why we attach a red Shark Tag to each of our garments. Once removed, the Shark Tags cannot be reattached. If you wish to return a dress, the dress must be unworn with the Shark Tag and all other tags still attached. The returned package must be postmarked no more than 14 days after the date you received it. Once we have received your return, we will issue a refund to the original method of payment. Once processed, refunds may take up to ten days to appear on your card. Refunds will not include return shipping costs.
We do not do online exchanges at this time. If you need help placing another order, please contact us at LBDedited@gmail.com.
1. Fill out the return form below.
2. Include the return form and your receipt in your package.
3. Send your package to the address below via USPS Standard Post®. It must be postmarked no more than 14 days after you have received it.
5525 North Stanton 2C
El Paso, Texas 79912
SHARK TAG REMOVAL INSTRUCTIONS
Please be very careful when removing the Shark Tag from your dress. Once cut apart, the plastic edges can be very sharp, and the pin can easily poke you. LBD will not be responsible for any harm to you or your dress due to Shark Tag removal.
STEP 1. Cut along the dotted line.
STEP 2. Slide the top and the bottom portions in opposite directions.
STEP 3. Separate the top and the bottom pieces.
STEP 4. Enjoy your new dress!